Conway, South Carolina
Historic character. Modern city services.
A clear, connected civic experience that helps residents, visitors, businesses, and City staff get where they need to go.
City AlertsMain Street lane closureDemo: public notices can publish from the staff Command Center directly to this prominent resident alert area.View workflow
City Service Finder
Start with what you need, not who handles it.
Residents should not need an org chart. Search by task and the platform routes people to the correct service, department, document or form.
Resident Services
What can we help you do?
Common tasks come first, so residents do not need to understand City Hall to use City Hall.
Pay a BillUtilities, fees and online payments→Permits & FormsApplications, permits and documents→Trash & RecyclingSchedules, routes and service updates→Report a ConcernRoute a request to the right team→Parks & RecreationPrograms, facilities and activities→JobsOpen positions and employment→Agendas & MinutesMeetings and public records→Maps & ParkingMaps, parking and closures→
Connected Resident Request
Report it once. Route it automatically.
This conceptual workflow demonstrates how a resident request can be categorized, assigned to the correct department and tracked through resolution.
- 1Resident submits request
- 2System routes to department
- 3Staff updates status
- 4Resident gets the update
City Departments
The right department, without the runaround.
Department pages can own services, staff, documents, alerts, and updates while sharing one consistent City experience.
AdministrationView departmentFinanceView departmentHuman ResourcesView departmentPoliceView departmentFire RescueView departmentPublic WorksView departmentSolid WasteView departmentPublic UtilitiesView departmentConstruction ServicesView departmentRecreationView departmentPlanning & DevelopmentView departmentHospitality & BeautificationView departmentTechnology ServicesView departmentFleet MaintenanceView departmentMunicipal CourtView department
Built for City Staff, Too
One website on the outside. A command center on the inside.
The public experience is only half the system. Authorized staff can manage department alerts, field updates, approvals, scheduled communications, and activity history from a secure, role-based workspace.
Role-based staff accessDepartment publishing workflowsApproval and audit historyMobile-ready field updates
PUBLIC WORKSSystems normal
Active alerts2
Field items11
Approvals4
Main Street lane closureResident alert live · field update received
Explore Conway
Downtown charm meets the Waccamaw River.
From the Riverwalk to historic downtown, Conway blends civic life, local businesses, outdoor spaces, and community events into a city that is easy to explore and easy to call home.
Connected Government
Important information without the hunt.
Alerts, meetings, public records, services, and department updates surface where residents need them, with clear ownership and accessible navigation.
AccessibleKeyboard and screen-reader minded
SearchableServices, documents and departments
AccountableClear publishing workflows
Meetings & Updates
What’s happening in Conway
Accessible by Design
Government information should work for everyone.
The proposed platform is designed around semantic structure, keyboard access, visible focus states, readable contrast, responsive layouts, and an ongoing accessibility review process.